Privacy Policy

Last updated: November 22, 2025

Introduction

Welcome to Chatmatic. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: Contact Data includes your name, email address and telephone number as provided by you through our contact form.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. We collect this data using cookies (Google Analytics, Yandex.Metrika).

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: To respond to your inquiries submitted via the contact form. To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

Disclosures of your personal data

We may share your personal data with external third parties such as service providers acting as processors who provide IT and system administration services. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Cookies

Our website uses cookies for analytics to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

Your legal rights

Under data protection laws (including GDPR), you have rights in relation to your personal data including the right to request access, correction, erasure, restriction, transfer, and to object to processing.

If you wish to exercise any of the rights set out above, please contact us.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

Changes to the privacy policy

We may update this privacy policy from time to time. The new version will be published on this page.

Contact us

If you have any questions about this privacy policy, please contact us using the contact form on our website.